For support with Discord Members, contact:
support@rabbylabs.com
To help us investigate quickly, please include:
Your Shopify store domain
A short description of the issue
The page or feature where the issue happened
Screenshots if available
Whether the issue affects Product Access, Discounts, Purchase Rewards, Offers, Billing, Discord setup, or another part of the app
We can help with:
App setup questions
Billing and plan questions
Product Access rules
Role-based discounts
Purchase reward rules
Offer configuration
General troubleshooting
App review questions
Privacy or deletion questions
Security-related questions
For privacy questions or deletion requests, contact:
support@rabbylabs.com
For security-related inquiries, contact:
support@rabbylabs.com
We aim to respond as soon as possible. Response times may vary depending on the issue and current support volume.